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iCare Medicare Plan

Are you getting all the benefits you're entitled to from Medicare and State Medicaid?  ARE YOU SURE?

 

Added Benefits    How to Enroll   Part D Prescriptions 
 

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iCare Medicare Plan

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2025 Added Benefits

As a member of iCare Medicare Plan (HMO D-SNP), you receive extra added benefits above what Original Medicare covers, for $0 premium and $0 deductible.

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Hearing Benefit

  • $0 copay for routine hearing exams up to 1 every year.
  • $0 copay for follow-up provider visits up to unlimited per year.
  • $0 copay for each Advanced level hearing aid up to 1 per ear every 3 years.
    • Note: Includes 80 batteries per aid and 3 year warranty. 
  • Unlimited follow-up provider visits during first year following TruHearing hearing aid purchase.
Added Vision Benefits

 

There's no monthly vision premium and you can choose from an extensive network of National Vision Administrators (NVA) care providers.

Our added vision benefit provides you with these services in 2024:
» $50 combined maximum benefit coverage amount per year for routine exam.
» $400 combined maximum benefit coverage per year for contact lenses or eyeglasses (lenses and frames) and/or fitting for eyeglasses (lenses and frames).

Eyeglass lens options may be available with the maximum benefit coverage amount up to one (1) pair per year.

Maximum benefit coverage amount is limited to one time use per year.

Please refer to your iCare Medicare Plan Evidence of Coverage or EOC for more information or call your Care
Coordinator. You can also call iCare Customer Service at 1-800-777-4376 (TTY: 711).

There may be limits on how much the plan will provide. Please contact us for more information.

You must use National Vision Administrators (NVA) network providers for your Medicare vision benefit. If you have a vision network question or need help finding a provider, call the NVA Customer Service Department 24/7/365 at 1-888-287-0116 (TTY: 711). You can also visit www.e-nva.com or use the “Find a Provider” search tool.

Added Dental Benefits

 

iCare includes preventive and comprehensive dental benefits in your plan with no monthly dental premium and a $4,000 maximum coverage limit per calendar year. You must use dentists and dental specialists in the iCare dental network, DentaQuest. To find a dentist, call
DentaQuest's Customer Service at 1-800-508-6758 (TTY: 711). You can also call iCare Customer Service at 1-800-777-4376 or your Care Coordinator. If you have access to the internet, you can find a dentist by using the "Find a Provider" tool. These added benefits are included in the plan at no cost to you:


$0 Co-pay for Preventive Care
» Oral Exams — Up to three (3) per calendar year, includes emergency diagnostic exam up to one (1) per year, and
periodic oral exam up to two (2) per year.
» Prophylaxis (Cleaning): Includes periodontal maintenance up to four (4) per year and prophylaxis (cleaning) up to two (2) per year.
» Fluoride Treatment: Up to two (2) per calendar year.
» Dental X-rays include bitewing x-rays and intraoral x-rays up to one (1) set(s) per year, and panoramic film or
diagnostic x-rays up to one (1) every 5 years.


$0 Co-pay for Comprehensive Care
» Non-routine Services: Two (2) visits included every year.
» Diagnostic Services: One (1) visit included every 3 years.
» Restorative Services: Include fillings up to unlimited per year, re-cementation of crown and re-cementation of dentures up to one (1) every 5 years, crown up to one (1) per tooth per lifetime.
» Endodontics: Include root canal, root canal retreatment up to one (1) per tooth per lifetime.
» Periodontics: Include scaling and root planning (deep cleaning) up to one (1) per quadrant every 3 years, scaling for moderate inflammation up to one (1) every 3 years.
» Extractions: Surgical extractions are covered; Unlimited per year.
» Prosthodontics, Other Oral/Maxillofacial Surgery, Other Services: Include partial dentures and complete dentures up to one (1) set(s) every 5 years, denture adjustment, denture reline, denture repair, denture rebase, tissue conditioning up to one (1) per year, occlusal adjustments up to one (1) every 3 years, oral surgery up to two (2) per year, and bridges up to one (1) every 5 years.

There may be limits on how much the plan will provide. Please contact us for more information.

Acupuncture

$0 copay for acupuncture for chronic low back pain visits up to 20 visit(s) per year.

Meals

Members receive two meals per day for 7 days (up to 14 meals) delivered to member’s home after an inpatient stay in a hospital or nursing facility. Meal delivery must be scheduled within 30 days of discharge event. Limited to four times per year.  Prior Authorization and/or doctor's referral (order) may be required for this benefit.

Non-Emergency Transportation (NEMT)

iCare Medicare Plan members receive 60 one-way trips, up to 50 miles each way, at a $0 co-pay. To arrange transportation, please call ModivCare at 1-877-813-5602 (TTY: 711). There may be limits on how much the plan will provide. Please contact the plan and/or your Care Coordinator for more information as there may be limits on how much the plan will provide.

Part D Prescription Drug Benefits

Verify Your Drugs are Covered
Look for your drug (medication) on the Drug List (Comprehensive Formulary) by visiting www.iCareHealthPlan.org or you can call Customer Service at 1-800-777-4376 (TTY: 711). If your drug isn't on the Formulary, it may not be covered, but there will likely be an alternative drug that treats the same condition. Some drugs have codes such as PA (Prior Authorization), Step Therapy (ST), and QL (Quantity Limit) by their names on the drug list. This means you or your doctor may need to give the plan more information or try an alternative medication before your drug will be covered. Please call Customer Service if your drug has one of these codes and we can help.


Find a Pharmacy Near You
There are many pharmacies in the plan's network located near you. You'll need to use a network pharmacy, or the plan may not pay for your prescriptions, except in an emergency. Find a pharmacy near you by calling Customer Service at 1-800-777-4376.

 

Get a 90-Day Supply of Your Prescriptions Delivered Right to Your Door
Save trips to the pharmacy for your maintenance prescriptions — the drugs you take every day — for conditions like high blood pressure and diabetes by getting a 90-day supply of medications. You can use our home delivery program through MedImpact OR your local in-network pharmacy. The choice is yours, but mail-order is very convenient!
 
 
Prescription Portal and MedImpact Mobile App
The iCare Prescription Portal and the MedImpact mobile app will help you quickly manage your budget and health from your computer, tablet, or phone.
 
 
Medication Therapy Management
Members have the option of enrolling in Medication Therapy Management (MTM) services through myMTMcare. Members who meet the following criteria will be eligible for MTM services and a Comprehensive Medication Review.  To check to see if you are eligible, call Customer Service at 1-800-777-4376 (TTY: 711). Eligible members can opt out of the MTM program — participation is voluntary. Although the MTM program is a special service offered at no cost to our Medicare members, it is not considered a benefit.
 

Extra programs & services come with your plan!

Your health needs go beyond the benefits you receive. In addition to the health insurance benefits, did you know about the extra programs and services we offer iCare Medicare Plan members? Social programs and services, health and wellness programs, and more — all working with your health care to keep you independent, healthy and happy.

 

Care Management

There are many people at iCare working together to meet your health care needs:

  • Care Coordinators and Registered Nurses are available to ensure you receive the appropriate level of care you need when you need it.
  • iCare operates within an interdisciplinary model of care and is responsible for coordinating care in a seamless manner across the continuum using an Interdisciplinary Care Team (ICT) approach.
  • The ICT’s overall care management scope includes member and caregiver advocacy, health support, health coaching and education, support of the member’s self-care management, and Individualized Care Plan (ICP). 
  • The care management team is comprised of clinical and non-clinical staff with knowledge and experience working with SNP members. 

 

Health and Wellness: 24/7 Nurse Line 

Staying healthy starts by asking questions and getting up-to-date information. When you need answers the Nurse Advice Line will be there for you 24 hours a day, 7 days a week. Call 1-800-679-9874.
 

Diversity and Accessibility

Our Care Management Teams utilize over-the-phone interpreter services for those members who do not speak English. This service can be accessed by calling our Customer Service department or our Member Advocates/Member Rights Specialists. All non-English speaking members are directed to network physicians who understand their culture. Our provider network includes primary and specialty care providers who practice in areas where you live and spend time. In addition to telephonic interpreter services, there is a TTY phone number (711) for the hearing impaired. Special services are available for those who are blind or have limited vision.

How to ask for a Benefit or Service

Did you know you can ask for a benefit or service by sending iCare an Organization Determination request?  Or that you can appoint a representative?

 Learn how to ask for a benefit or service

Contact Us

For full information on iCare Medicare Plan benefits, call our Customer Service Department at 1-800-777-4376 (TTY 1-800-947-3529) 24 hours-a-day, 7 days-a-week (office hours: Monday-Friday, 8:30 a.m. to 5:00 p.m.).
 

Find a Provider

Looking for a hospital, doctor or other provider in iCare's broad network?

 

Find a Provider

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