iCare News

Provider Bulletin Issue 2 2024

iCare Medicare Plan Member News (Q4 2023)

Check out the latest member newsletter!

Provider Bulletin Issue 4 2023

New PO Box for Claims and Review/Reopen, Home Health Care Services EVV Soft Launch, Prior Auth Changes for 2024

Provider Bulletin Issue 3 2023

iCare Family Care Partnership Plan Member News (Q3 2023)

Check out the latest member newsletter!

iCare Family Care Partnership Plan (Medicaid only) Member News (Q3 2023)

Check out the latest member newsletter!

InforMED Provider eNewsletter July 2023

What the PHE unwinding means for our providers and other news to keep you informed...

Provider Bulletin Dec 2022

EVV hard launch is May 1, 2023. Please review our bulletin for more information.

Q4 2022 iCare Family Care Partnership Medicaid Only Member Newsletter

Spotlight on iCare Family Care Partnership 2023 Medicare Added Benefits, New 2023 Healthy Options Allowance and the iCare Spending Account Card...

InforMED News Brief #45 Notification of MOOP

iCare Medicare policy and technical changes for 2023 regarding Maximum Out-of-Pocket Limit

InforMED News Brief #43 DHS Hosting EVV QA Session

Providers, you are welcome to drop in for virtual EVV Q & A Zoom meeting sessions, the third Monday of every month, 1-2pm CT.

InforMED News Brief #41 National Core Indicator Staff Stability Survey

DHS survey information for agencies providing long term care

InforMED Provider eNewsletter Issue 4 - Q4 2022

As of October 1, 2022, ForwardHealth announced certification changes for substance abuse disorder (SUD) facilities. including the new allowable certification for adult residential integrated behavioral health stabilization services. And, EVV launch information.

InforMED Provider eNewsletter Issue 3 2022

The Q3/Q4 iCare Provider eNewsletter has been emailed to iCare providers. Check it out here in case you missed it!

InforMED Provider eNewsletter Issue 2 2022

iCare/Humana welcomes Julie Strenn to iCare's Board of Directors and Kiva Gittings Graves to iCare's Executive Leadership Team; iCare's monthly Care Provider Survey; Provider Portal information, and more...

iCare Connect 2022 Issue 1

iCare-Humana welcomes Julie Strenn to the Board of Directors; Margaret Kristan is elected to Governor's Committee for People with Disabilities; Humana has released the 2021 Impact Report; and iCare community outreach efforts

InforMED News Brief #39 PA Specific Listing 6.1.22

iCare Prior Auth Procedure Specific Listing will have new codes added effective June 1, 2022.

iCare's Margaret Kristan featured in magazine article

iCare's Margaret Kristan was featured in a Northern Illinois University magazine when she was elected Chair of the Governor's Committee for People With Disabilities in Wisconsin.

InforMED News Brief #37 Hayat Pharmacy Term Notice

Please be advised that Hayat Pharmacy will no longer be in the iCare Medicare pharmacy network effective 3/25/22.

Kristan Elected to Governor’s Committee for People with Disabilities

The State of Wisconsin has announced that Margaret Kristan of Independent Care Health Plan (iCare) has been elected chair of the Governor’s Committee for People with Disabilities (GCPD). iCare is a wholly-owned subsidiary of Humana Inc.

InforMED News Brief #35 COVID Vaccination Rates

InforMED News Brief #35 COVID Vaccination Rates

Q4 2022 iCare Family Care Partnership D-SNP Only Member Newsletter

iCare in the News-Milwaukee County Healthy Start to provide car seats to pregnant women.pdf

WTMJ and Milwaukee Neighborhood News Service were among the media outlets that covered iCare's donation to Milwaukee Healthy Start. They are using the donation to purchase car seats for program participants. Quoted were Tony Mollica, iCare CEO/President and Meagan Bella, prevention supervisor for Milwaukee County Healthy Start.

Press Release - Health Equity in Birth Outcomes Forum

Humana and iCare, in partnership with the Urban League and United Way, present the Health Equity in Birth Outcomes Forum. It brings together experts from across the country on Sept. 15 to share insights from evidence-based programs that are working.

Provider Bulletin Issue 4 - 2021

In this edition, information on Reconsideration/Formal Appeal process, and the Waiver of Liability form; Launch of the Electronic Visit Verification (EVV) to go live January 1st; LEP and Member Rights; and iCare Care Coordination - our expert teams who manage the care of our members and what it is they provide. All this and more!

InforMED Provider eNewsletter Issue 3 2021

Provider news and updates to keep you Informed: iCare says goodbye to Tom Lutzow, the founder, President and CEO of iCare after 27 years; Behavioral Health and AOD Service Collaboration; Provider Add On Payment Program and the importance of reminding patients to have an Annual Wellness Visit; and so much more!

Provider Bulletin Issue 3 2021

Latest Claims and Prior Authorization updates along with a diagnosis code for "homelessness," so we can identify those who are homeless and assist them with health disparities.

InforMED News Brief #31 OB Virtual Visits

A reminder to our obstetric providers: Virtual visits currently meet the prenatal and postpartum HEDIS metric, but visits are invalid unless performed by a medical provider.

InforMED News Brief #29 MKE PNCC Agencies Survey

If you are a Medicaid-certified Prenatal Care Coordination (PNC) provider, we encourage you to complete our PNCC Information Gathering Survey to notify our Care Management Team of your current openings and specialties.

Q2 2021 Medicaid Only Member Newsletter

In this member newsletter we share heartfelt stories about how iCare associates live their Core Values and go above and beyond for their members; the latest COVID-19 updates; and places to buy healthy foods online.

InforMED Special News Brief iCares New CEO

iCare welcomes new CEO Tony Mollica!

InforMED News Brief #27 PPE Grant Application

Grant funds are available to partially offset past, current and/or future costs for personal protective equipment (PPE) for residents and staff resulting from the COVID-19 pandemic.

InforMED Provider eNewsletter Issue 1 2021

This issue shares all the ways the iCare website can be a resource for our providers. For education on claims, prior authorizations, COVID updates and more! This month shares a blog by iCare's VP of Accountable Care, Lisa Holden, about what medical professionals need to know about the CAHPS survey.

MILWAUKEE-AREA COVID VACCINE RESOURCES

Metro Milwaukee Area Covid Vaccine Resources- links to websites, phone numbers, and email addresses to find out where the vaccine is available in the Metro Milwaukee area.

Member Newsletter - Issue 1 2021

Exciting news for iCare members you won't want to miss!

inforMED News Brief #22

The iCare Prior Authorization department would like to share our developing processes for Personal Care Workers and Home Health Care providers on Electronic Visit Verification (EVV) for 2021. The current soft launch (hard launch is yet to be determined) will allow us to begin implementing the Wisconsin Department of Health Services (DHS) guidance.

InforMED News Brief #21

iCare has released updated Provider Reference Manuals. These documents are a provider's primary resource to efficiently conduct transactions related to iCare members.

Press Release: Humana expands ownership of iCare joint venture

Leading health and well-being company Humana Inc. (NYSE: HUM) – a 50 percent owner of Wisconsin health care company Independent Care Health Plan (iCare) – announced today that it will acquire the remaining 50 percent of iCare from the company’s co-owner, Centers for Independence, Inc.

Press Release - Guest House is taking proactive action BEFORE people become homeless

The Guest House Homelessness Prevention Program targets individuals who are at risk of homelessness. The pandemic presents new challenges for community-based organizations like The Guest House, so iCare wanted to recognize them and offer our support.

Provider Bulletin - 10.28.20 - Preparing for the COVID Vaccine

Sharing an important memo from the Wisconsin Department of Health Services: Preparing for the Wisconsin COVID-19 Vaccine Program

Provider Bulletin Issue 3, May 2020

Provider Bulletin Issue 2, 2020, CMS and DHS Information, New ICD-10 codes for COVID-19, Prior Authorization, Medicare Medicaid and Medicare Allowable procedure codes for Telehealth

Provider Bulletin Issue 1, January 2020

Revisions to PCW Policy Effective 11/30/2019, Electronic Visit Verification (EVV) Reminder for PCW Services,PCW Rate Change

PA Specific Listing Update for Providers Q2-2020

The Prior Authorization Department is releasing the Procedure Specific Listing for Q2 2020. This listing will be placed on the website April 3rd, 2020 for providers to consult. The Procedure Specific Listing for Q2 2020 will be effective May 1, 2020

Provider Bulletin - 3.20.20 - Telehealth Services

iCare will be encouraging Medicare members to utilize telehealth services to avoid unnecessary travel to a healthcare facility.

Press Release- March 2020 Behavioral Health Redesign Forum

leading experts from Independent Care Health Plan (iCare) and others will offer their perspectives on imminent changes to the Behavioral Health and Substance Abuse Disorder landscape in Milwaukee County and across Wisconsin.

Provider Bulletin - 2.7.20 - Coronavirus

iCare wants providers to stay abreast of the latest recommendations in this emerging situation.

Press release - iCare Supports Shower Trailer for Homeless

Independent Care Health Plan (iCare) helped Mr. Bob’s Under the Bridge to purchase a special truck and trailer to bring showering facilities to homeless in Wisconsin. iCare presented their donation of $6000.