About Independent Care Health Plan
About Independent Care Health Plan
About Us

Independent Care Health Plan

All About iCare

Mission Statement

The mission of iCare is to secure the wellness of persons with complex medical and behavioral conditions, respecting their dignity and the values of caring stakeholders.


To measurably improve the health of iCare members through personalized, sustained and integrated care coordination.


iCare is the national leader for advanced managed care programs that serve people with complex health and social needs.


Independent Care was formed in 1994 as a joint venture between Humana Wisconsin Health Organization Insurance Corporation and the Milwaukee Center for Independence (MCFI).

Management Listing

  • Tom Lutzow, Ph.D., MBA
    • President & Chief Executive Officer
  • Craig Steffes, CPA
    • Vice President & Chief Financial Officer
  • Don Slowik, CPA
    • Vice President
  • Bill Jensen, MBA
    • Vice President
  • Lisa Holden, RN
    • Vice President
  • Liz Bartlett, JD
    • Vice President & General Counsel
  • Vinay Pandey, BS
    • Vice President & Chief Information Officer
  • Mary Ellen Benzik, MD
    • Medical Director
  • Margaret Kristan, MHA
    • Vice President, Long Term Care and Community Inclusion

  • Independent Care Health Plan
  • 1555 RiverCenter Drive, Suite 206
  • Milwaukee, WI 53212
  • Customer Service: 1-800-777-4376
    • 24 hours-a-day, 7 days-a-week
    • (Office Hours: Monday-Friday, 8:30 a.m. to 5:00 p.m.)
  • TTY: 1-800-947-3529
  • Fax: 414-231-1092
  • All content and images unless otherwise indicated are
  • Copyright © 2019 Independent Care Health Plan